Need an Eye Doctor?

If you do not have a primary eye doctor, the first thing you should do is find an eye doctor that will accept your insurance. A reliable source in finding eligible eye doctors is:

To find an eye doctor, select your health plan, insurance program, as well as your zip code, and it will pull up all of the providers in your area that match your requirements.

*NOTE This website only lists healthcare providers that accept Medicaid.

After you receive your list, the next step is to communicate with the eye doctor’s office. The easiest way to communicate is by calling the number listed and asking the receptionist if the doctor is taking any additional patients. Make sure you have all of the information below before you make the call.

New visits are usually scheduled several weeks in advance, so patients should call when they are healthy. Calling ahead will ensure that you have a place to go when you need assistance.

Don’t get discouraged if a eye doctor is unable to accept you as a new patient, just move on to the next eye doctor on the list.

Insurance / Medicaid card

The eye doctor’s office will likely want to know the type of insurance, insurance billing number, etc.

Social Security Number

Date of Birth

Address and Contact Info

Provide a valid phone number so that the office can reach you.

Contact from Previous Provider

Know the contact info of any past doctors you have had. This includes the CHECK Center.

Calendar and Schedule

Write down the time and date of your appointment on your calendar or schedule.

When you need to schedule an appointment, you will need the following things.

Insurance / Medicaid card

Please bring your insurance or Medicaid card with you, so your bill can be processed.

Glasses or Contacts

Bring your pre-existing glasses or contacts lens so the eye doctor can see your current prescription.

Medications List

If you prescription eyedrops, know the name and dosage of the prescription. Bringing the bottle can be helpful.

Arrange for Transportation

You can use the bus or Medicaid transportation.

You should plan on going to the eye doctor on a yearly basis. Having the most updated prescription for your eyes will reduce the chance for headaches and infections.


  • Glasses can easily become scratched or damaged, so make sure you take good care of them.
  • Scratched lenses may seem unimportant, but a scratch can distract you and cause your eyes to focus on the scratch rather than the world around you.

Medicaid covers one set of glasses per year, so it is very important to take care of them.


  • Contacts have a set lifespan, (ex. daily, weekly, monthly).
  • Make sure you read the package of your contact lenses to find out how long you should be wearing them. You should never wear contacts overnight or for longer than the suggested lifespan.

Contacts and glasses both require a prescription from the eye doctor. An easy way to complete an order for more contacts is to find a price within your budget and then complete the order online. In order to complete the online form you will need to know your lens type and your vision prescription. To get new glasses, take your vision prescription to a glasses shop that accepts Medicaid. They will help fit you for frames in the store.

You can consult your eye doctor if you are unaware of your vision prescription or if you need advice on what the best brand of contacts would be for your vision.

Play the following game to learn more about your eyes.

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