Need a Doctor?

Your primary care doctor is the person you contact first for everything you need. He or she will take responsibility when you are healthy and sick, and will send you to other providers (called specialists) when needed. They will get you an appointment quickly when you are sick. You also should see your primary care doctor annually when you are healthy, in addition to whenever you are sick.

If you do not have a primary care physician, the first thing you should do is find a doctor that will accept your insurance. A reliable source in finding eligible physicians is:

To find a physician, select your health plan, insurance program, what kind of doctor you’d like to see, as well as your zip code, and it will pull up all of the providers in your area that match your requirements.

*NOTE This website only lists healthcare providers that accept Medicaid.

After you receive your list, the next step is to communicate with the doctor’s office. The easiest way to communicate is by calling the number listed and asking the receptionist if the doctor is taking any additional patients. Make sure you have all of the information below before you make the call.

New visits are usually scheduled several weeks in advance, so patients should call when they are healthy. Calling ahead will ensure that you will have a place to go when you need medical help.

Don’t get discouraged if a doctor is unable to accept you as a new patient, just move on to the next physician on the list.

Insurance / Medicaid card

Please bring your insurance or Medicaid card with you, so your bill can be processed.

Social Security Number

Date of Birth

Address and Contact Info

Provide a valid phone number so that the office can reach you.

Contact from Previous Provider

Know the contact info of any past doctors you have had. This includes the CHECK Center.

Calendar and Schedule

Write down the time and date of your appointment on your calendar or schedule.

When you need to schedule an appointment, you will need the following things. If you need help diagnosing whether or not your symptoms require a doctor’s visit, then feel free to visit the page: Where Do I Go?

Insurance / Medicaid card

Please bring your insurance or Medicaid card with you, so your bill can be processed.

Co-payment or prepayment

If your health plan has a co-payment or a pre-payment requirement, bring your payment with you.

Your I Care Guide

It contains your doctor’s contact information, along with your current medications.

Know the Date

If female, know the date of your last menstrual cycle.

Medications List

Bring a list of your current prescriptions, over-the-counter drugs, vitamins or supplements, as well as a list of known drug allergies.

Diary of Symptoms

Some patients find it helpful to write about the symptoms they are experiencing and any other health concerns they may have.

Arrange for Transportation

You can use the bus or Medicaid transportation.

Your Pharmacy

Know the address and phone number of your pharmacy.

Arrive at the doctor’s office 15 minutes early to register. If you are running late, call the doctor’s office to let them know. They will let you know if you should still come or reschedule for another day and time.

If you cannot keep your appointment, please call the doctor's office or clinic as soon as possible or no later than the day before. Giving the doctor’s office as much notice as possible helps them better serve you. When you call, they will help reschedule your appointment. If you miss too many appointments, you may not be able to make an appointment there again. Missing appointments can effect you, the doctor’s office, and other patients.
Use link above for Cincinnati’s Public Transporation routes.

You should plan on going to the doctor on a yearly basis. Even if you are not suffering from any immediate health concerns, having your health checked yearly can prevent any slow-developing health concerns.

Your doctor will give you a prescription script. Take the prescription to the pharmacy. Hand the pharmacist the prescription and your Medicaid card. The doctor may call your prescription in to the pharmacy for you. You can call the pharmacy to see if it’s ready to be picked up.

The staff will probably ask if you have questions for the pharmacist. If you don’t, you may be asked to sign a waiver.

If your medication looks different than usual or the name doesn’t sound familiar, let your doctor and pharmacist know.

Your prescription may come with an information sheet from the manufacturer and from the pharmacy. These information sheets offer useful information on how to take that particular medication as well as any side effects.

If the pharmacy seems busy or you don't want to ask about something personal in public, you can always call the pharmacy and ask to speak to the pharmacist later.

Helpful Hint: Snap a photo for reference!

If you have a phone with a camera, an easy tip to help you remember your medication names and dosages is to snap a quick photo before your appointment.

Generic vs. Brand Name Medication

A generic drug is a lower-cost version of a brand-name drug, typically costing 30-80% less! A brand-name drug and its generic version must have the same active ingredient, dosage, safety, strength, usage directions, quality, performance and intended use. The Food and Drug Administration (FDA) requires generic drugs to have the same quality, strength, purity and stability as their brand-name versions. Generic drugs are thoroughly tested to make sure their performance and ingredients meet the FDA’s standards. Both brand-name and generic drug facilities must meet the same standards.

Generic cost less than brand name drugs. This is because these manufacturers didn’t have the same development costs (such as years of expensive research), so they can sell the drug at a discount. Today, almost half of all prescriptions are filled with generics.

Talk with your doctor and pharmacist about the difference between generic and brand name if you have any additional questions. Explain that you want the most effective drug at the best price. Ask your doctor to write prescriptions for generic drugs whenever possible.

Play the following games to learn more about your body and your health!

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